Generative AI

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Electe takes customer service personalization to the next level with its 'Generative AI' feature. This innovative feature uses artificial intelligence to analyze the status of a customer order, along with other relevant information such as order history and customer preferences, and automatically generates a personalized note for the customer.

Imagine you have an order in progress. Our platform can collect the details of this order, such as the list of products, expected delivery date, and shipping method, and create a detailed note that provides all this information in a clear and easily understood format.

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